Video: How to Install configuration software for Dcell W & Dcell W2D + USB Driver

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Downloads

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The software can be downloaded from our website - www.deeco.co.nz/downloads

Section: Aegis Data Loggers

Software name: Datacell ARM software - For Dcell W and W2D

The USB driver is available also on our website.

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Additional troubleshooting

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#1  I cannot install the configuration software - Your administrator has blocked this application

Your administrator has blocked this application because it potentially poses a security risk to your computer

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If you are trying to install the configuration software and get an error message saying: “Your administrator has blocked this application because it potentially poses a security risk to your computer”:

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You are the administrator and don’t remember blocking any applications (if you’re not the admin, contact them instead of reading this article).

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The reason this is happening

The ClickOnce trust prompt is disabled on your operating system, so instead of a dialog (prompt) which allows you to either proceed with the installation or not, you just get the message above.

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The solution

You can change the ClickOnce trust prompt behavior by editing the registry subkeys under:

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If you don't know how to change the registry subkeys, please watch the video below:

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Step 1 - open start menu - type "RUN" and press enter

Step 2 - type "regedit" and press enter

Step 3 - Follow the route - \HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\.NETFramework\Security\TrustManager\PromptingLevel

Step 4 - Change the settings for: Internet, LocalIntranet, MyComputer, TrustedSites, UntrustedSites to "ENABLED"

Step 5 - Close the Registry Editor

Step 6 - Try to install the configuration Software

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Note: After installation you can change the settings back to "DISABLED"

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\HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\.NETFramework\Security\TrustManager\PromptingLevel

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There should be five subkeys, one for each security zone:

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Each subkey can have one of the following values:

• Disabled: No trust prompt is shown, instead you get the error message above.
• Enabled: A trust prompt is shown.
• AuthenticodeRequired: A trust prompt is shown only for signed applications (other applications cannot be installed).

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Change the value to "enabled"

After the editing, please try to install the configuration software again. You should get a windows notification including install button.

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#2  I cannot install the USB DRIVER - Install Error - The third-party INF does not contain digital signature information

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Option 1 -

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a. Turn off the check.

b. Hold the shift key while clicking on Restart

c. Select Troubleshoot > Advanced Options > Startup Settings > Restart

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After Restart select option 7.

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d. Install the USB Driver

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More details: HERE

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If this option didn't helps, please try option 2

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Option 2 -

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a. Press Windows + X keys and click command prompt(admin).

b. Type the following command in command prompt and press Enter.

bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS & bcdedit /set testsigning on

c. Close command prompt.

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If you need additional help, please contact us.

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